For the last decade, Time Warner Cable (TWC) has fought very hard to keep any and all competition into the state of North Carolina. Even though TWC continued to finish near last in every customer satisfaction ranking, continued raising rates and continued ignoring next-gen upgrades, residents in many North Carolina cities kept paying their bills due to a lack of competition.
TWC’s service got so consistently bad that six different cities in North Carolina began implementing their own municipal broadband network. Rather than fight back on price and service, TWC cried huge tears and spent millions to state lawmakers and had municipal broadband networks all but banned going forward. Considering cities networks were offering 5x better speeds with more TV channels at half the price, it is no wonder TWC threw millions at lawmakers.
Now, TWC has announced that they will be bringing faster Internet speeds and to Greensboro and Wilmington. Thanks to their new TWC Maxx service, customers will see substantial increases of speed among all broadband tiers. This service is also being implemented in the Charlotte and Raleigh markets.
Of course, it must be a coincidence that TWC is doing this only after AT&T and Google Fiber have previously announced that they would be heading to a number of North Carolina cities in which TWC provides service.