In January of 2015, the FCC voted to change the definition of broadband internet by raising the minimum download speeds needed from 4 Mbps to 25 Mbps, and the minimum upload speed from 1 Mbps to 3 Mbps. In fact, some FCC Commissioner’s wanted to make the definition even faster, closer to 100 Mbps.
But Internet Service Providers (ISP) fought heavily to keep the definition as low as possible so that as many of their customers could be considered “broadband” customers. ISP’s didn’t want their slower-speed customers in rural areas to lose their “broadband” status.
That was almost two years ago. Surely larger ISP’s have upgraded customers to the basic definition of broadband speeds….right?
Well, not CenturyLink. You see, according to CenturyLink, the FCC’s almost two-year-old definition is “kind of a long-term goal” for them. Instead, CenturyLink is taking hundreds of millions from the federal government for rural broadband expansion and not actual giving anyone new the actual speeds for “broadband” internet. This leaves CenturyLink able to continue raking in the money without actual expanding legitimate broadband service to new customers.
Which would explain why so many cities/states have recently complained to CenturyLink about their terrible service. Seattle is currently investigating large numbers of CenturyLink customer complaints, Montana just settled a long-dispute over atrocious service state-wide by CenturyLink and Oregon complaints with CenturyLink are “spiking“. So thank goodness CenturyLink just announced that they were FIRING thousands of workers.
So what do CenturyLink customers have to look forward to in the future?
“We’re not going to get fully to 10/1, but we’re going to push speeds far greater than what they currently have.” – Abel Chavez, Coloroado State and local government affairs director at CenturyLink, Journal-Advocate.com
Awesome. Essentially, CenturyLink is saying that they can’t even promise customers that they will receive speeds that allow for HD streaming on Netflix even though the government is giving them millions to do exactly that?